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Sunshine Loans

Australian Credit Licence Number 390556

ACN 092 821 960

The Promotion Terms and Conditions are constituted by the below: 

▪️Schedule of Details (Schedule); and 

▪️Terms and Conditions of Entry. 

Entry into the Promotion is deemed acceptance of the Promotion Terms and Conditions. 

SCHEDULE OF DETAILS 

Promotion  Customer Feedback Promotion 
Promotion Type Game of Chance 
Promoter SunshineLoans Pty Ltd of Level 6, 50 Cavill Avenue, Surfers Paradise QLD 4217, ABN 52 092 821 960  
Region Open to residents of all Australian States and Territories 
Promotion Period Start Date and Time: 1 May 2025 at 12:01am Australian Eastern Standard Time (AEST) End Date and Time: 7 May 2025 at 11:59pm AEST  
Eligible Persons Persons who: are at least 18 years of age; have previously obtained credit from the Promoter and complied with their repayment obligations; made the final repayment on their loan with the Promoter during the month of April 2025; and  received an email addressed to them personally, from the Promoter, inviting them to provide feedback via a survey (Survey) and participate in the Promotion, and containing a link to the Survey (Invitation). 
Ineligible Persons Directors, managers, employees, officers or contractors of the Promoter, or of agencies or organisations directly associated with the conduct of this Promotion, and their immediate family members.  Persons who receive the link to the Survey other than by an Invitation (for example, in an email forwarded to them by a third party). 
Prize Details 10 x $300 gift cards (each a Prize), one for each Prize Winner.  The gift cards will be digital/virtual gift cards and sent to the Prize Winners’ email addresses provided on entry. 
Verification Requirements  Winners may be requested to provide proof of age and residence at the discretion of the Promoter. 
Entry Procedure During the Promotion Period, Eligible Persons must: click on the link in the Invitation; agree to the Promotion Terms and Conditions; and complete and submit their responses to the Survey within the Promotion Period.  Entrants’ responses to the Survey do not affect their chances of winning. 
Entry Condition It is a condition of entry into the Promotion that entrants consent to their feedback (or any part of it) being used for marketing purposes (including but not limited to customer testimonials and/or reviews) and for their feedback to be publicly attributed to them. For the purpose of attributing feedback to an entrant, only their first name, first initial of their surname and location of residence (suburb, town and/or state or territory) will be published.  
Draw Details The prize draw will be conducted at 11:43am AEST on 9 May 2025 (Draw Date) at the office of the Promoter, Level 6, 50 Cavill Avenue, Surfers Paradise QLD 4217.  On the Draw Date, the winners will be randomly drawn by an electronic draw process from all entries received during the Promotion Period.   The first 10 valid entries drawn will each win a Prize. 
Winner Notification Winners will be notified and sent the Prize by email on or before 13 May 2025.   It is the Winner’s responsibility to ensure that they have ongoing access to the email account used to submit their entry.   The Promoter takes no responsibility if a Winner's details are incorrect or incomplete and the Winner cannot be contacted by email.   
Claimed and Unclaimed Prizes  A Prize will be deemed “claimed” on the date the Promoter sends the Prize by email to the Prize Winner.  If the Promoter receives notification that an email containing a Prize could not be delivered to a Prize Winner, their Prize will be deemed “unclaimed” and the Promoter reserves the right to redistribute that Prize at its absolute discretion.  
Total Prize Pool $ 3,000 
Use of Personal Information Personal information collected will be used for the purpose of conducting the Promotion (which may include disclosure to third parties) and delivering the Prize, if drawn as a Winner. This may include asking an entrant questions, verifying their identity and contacting them if they are a Prize Winner.  Limited personal information (first name, first initial of their surname and location of residence (suburb, town and/or state or territory)) may be used to publish entrants’ feedback (or any part of it) on the Promoter’s digital marketing platforms (including but not limited to its website and social media accounts) (see Entry Condition above).  

TERMS AND CONDITIONS OF ENTRY 

Unless otherwise stated: 

▪️capitalised terms used in these Terms and Conditions of Entry have the meaning given in the Schedule. 

▪️a reference to Terms and Conditions is a reference to the Promotion Terms and Conditions, comprised of the Schedule and these Terms and Conditions of Entry. 

1. Eligibility to Enter 

1.1. Entry to the Promotion is open to Eligible Persons as described in the Schedule. 

2. Entry into the Promotion 

2.1. To enter the Promotion, entrants must complete the Entry Procedure during the Promotion Period. 

2.2. Entries submitted and received by the Promoter outside of the Promotion Period will not be accepted. The time of entry will in each case be the time which the online entry is received by the Promoter's database, not the time of transmission by the entrant 

2.3. Entries may only be submitted in accordance with the Entry Procedure and will not be accepted by the Promoter in any other form. Computer generated or other automated entries will not be accepted. 

2.4. All valid entries received during the Promotion Period will be entered in the Prize Draw. 

2.5. Once submitted, an entrant cannot alter or delete their entry. 

2.6. Entries must be received by the Promoter during the Promotion Period. Email and electronic entries are deemed to have been received at the time of receipt into the Promoter's database and not at the time of transmission by the entrant. 

2.7. No entry fee is charged by the Promoter to enter the Promotion. As the Promotion involves entry via a website, the cost of accessing the website will be dependent on the entrant's Internet service provider. 

3. Entry content and validity 

3.1. Entrants are required to take full responsibility for the content of their entry and for ensuring that their entry complies with these Terms and Conditions. 

3.2. Incomplete, indecipherable or incomprehensible entries will be deemed invalid. Entries that breach these Terms and Conditions (including the content guidelines at cl 4.1 below) will also be deemed invalid. 

3.3. Entries submitted by persons who are not Eligible Persons will be deemed invalid and discarded. The Promoter may not assess each entry however, winning entries will be scrutinised. 

3.4. If for any reason, the Promoter becomes aware after an entrant has won a prize and the entrant has not complied with these Terms and Conditions or that their entry is otherwise invalid, that entrant will have no entitlement to the Prize, even if the Promoter has announced them as a winner and that entrant will be required, at the direction of the Promoter, to return, refund or otherwise make restitution of the Prize. 

4. Consents and Permissions 

4.1. An entrant's entry must not include any content that: 

(a) contravenes any law, infringes any third-party rights (such as intellectual property rights), is false, misleading, deceptive or inaccurate; 

(b) contains any computer viruses, worms or other potentially damaging computer programs or files; 

(c) s obscene, offensive, potentially defamatory, discriminatory, threatening, harassing, hateful, indecent or otherwise objectionable or inappropriate (including but not limited to, any content involving malice, excessive violence or swearing); 

4.2. By entering the Promotion, the entrant warrants to the Promoter that: 

(a) they are an Eligible Person and the sole author and owner of the intellectual property rights in their entry; 

(b) all content submitted as part of their entry is true and accurate and that use of the content they submit as part of their entry does not violate these Terms and Conditions and will not cause injury to any person or organisation; and 

(c) their submitted entry is the original opinion of the entrant and does not contain any material which would infringe the rights of any third party, including any copyright, trademark or other third-party intellectual property rights.  

4.3. The entrant agrees to indemnify the Promoter and keep the Promoter indemnified against all costs and claims by third parties arising from a breach of the warranties set out in this clause. 

4.2. By entering the Promotion, the entrant: 

(a) voluntarily waives all "moral rights" that they may have in such content or entry;  

(b) consents to the Promoter using their entry (or any part of it) in accordance with the Entry Condition in the Schedule; and 

(c) grants the Promoter a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute all content submitted as part of their entry and/or incorporate such content into any form, medium or technology throughout the world without compensation to them. This includes the right of the Promoter to republish any feedback provided on the Promoter's Facebook page, Instagram account or any other social media platform or in any digital or promotional communications. 

5. Determining and Notifying Winners and delivering Prizes 

5.1. The Prize Draw will be conducted in accordance with the Draw Details in the Schedule. The Prizes will be awarded to the valid entries randomly drawn, in accordance with the Prize Details in the Schedule. 

5.2. Winners will be notified and their Prizes delivered by email, as specified in the Winner Notification in the Schedule. 

6. Claiming Prizes 

6.1. Prizes will be deemed "claimed" and "unclaimed" in accordance with Claimed and Unclaimed Prizes in the Schedule. 

6.2. The Promoter reserves the right, at any time, to validate and check the authenticity of entries and an entrant's details (including an entrant's identity, age and place of residence). In the event that a Winner cannot provide suitable proof as required by the Promoter to validate their entry, the Winner will forfeit the prize in whole and no substitute will be offered. 

6.3. Prior to sending the Prize, the Promoter may require a Winner to provide identification such as proof of identity, age or residency. In the case that a Prize winner cannot verify their identity, age or residency, they will forfeit their right to the Prize. Identification considered suitable for verification is at the Promoter's discretion. 

7. Prizes - General 

7.1. Prizes are not transferable or exchangeable and cannot be redeemed for cash. No compensation will be paid if a Winner is unable to use the Prize. 

7.2. If a Prize or any element of a Prize is unavailable for any reason, the Promoter may substitute for that Prize, or an element of that Prize, another item of equal or higher value as determined by the Promoter (at its absolute discretion). 

7.3. Without limiting the above, the Promoter may at its absolute discretion, substitute cash for any Prize (the amount of cash being equal to the prize value specified in the Prize Details). 

7.4. Where a Prize is lost, stolen, damaged or tampered with, for reasons beyond the control of the Promoter, the Promoter is not liable. 

8. Privacy and Information 

8.1. Entrants' personal information may be used for the purposes described in Entry Condition and Use of Personal Information in the Schedule.  

8.2. The Promoter may disclose entrants' personal information for those purposes to other companies associated with the Promotion, related bodies corporate of the Promoter, the Promoter's information technology providers and database service providers, or other entities which provide research or marketing services to the Promoter. 

8.3. Winners' names will be published and retained as required under relevant legislation.  

8.4. Entrants' personal information will otherwise be handled in accordance with the Promoter's privacy policy, available at https://sunshineloans.com.au/privacy-policy/. 

8.5. Entrants may access, change and/or update their personal information and obtain a copy of the Promoter's privacy policy by contacting the Promoter via email at sunshine@sunshineloans.com.au or phone at (07) 5526 8866. 

8.6. By entering the Promotion, entrants acknowledge that they have read and understood how their information will be used and disclosed by the Promoter. 

9. Limitation of Liability 

9.1. To the extent permitted by law, the Promoter (including its officers, employees and agents) will not be responsible for any acts of god, acts of terrorism or war (declared or undeclared), state of emergency, disaster, technical failures, security breaches, tampering, unauthorised intervention, fraud, computer viruses or other events beyond the Promoter's control which affect the proper or reasonably anticipated conduct or administration of the Promotion, or prevent the awarding of the Prize in accordance with these Terms and Conditions. If such an event occurs, the Promoter may at its absolute discretion cancel, terminate, modify or suspend the Promotion, invalidate any affected entries, or suspend or modify any Prize, subject to any written directions from a relevant regulatory authority.

9.2. The Promoter and its associated agencies and companies (including their officers, employees and agents) will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence or wilful misconduct) in connection with this Promotion or accepting or using any Prize, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law). 

10. General 

10.1 The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant's identity, age and place of residence) and may, at its absolute discretion, disqualify any entrant who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise the fair and proper conduct of the Promotion. 

10.2. The Promoter may at its absolute discretion prohibit an entrant's participation in the Promotion, cancel or suspend a Prize or cease to provide any Prize to a winner if the entrant or Winner is, in the reasonable opinion of the Promoter, behaving aggressively, disruptively, or in a manner which may diminish the goodwill or reputation of the Promoter, or are engaging in conduct that is misleading, deceptive, contrary to law or is otherwise inappropriate. 

10.3. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. 

10.4. The Promoter's decisions in connection with the Promotion are final and no correspondence will be entered into. 

10.5. The Promoter accepts no responsibility for any tax implications that may arise from acceptance of the Prize. Entrants should seek independent financial advice prior to entering the Promotion if this is a concern. 

10.6. No responsibility will be taken for unsuitable, lost, deleted, late or misdirected entries. The Promoter is not responsible for technical difficulties with the entry mechanism and does not warrant that the entry mechanism will be available at all times.